Offer summary
Qualifications:
Based in South Africa or Egypt, 3+ years in digital marketing or client relationship management, Proficient in CRM systems (GoHighLevel), Excellent English communication skills, Strong attention to detail.
Key responsabilities:
- Lead Client Care Rhythm with regular check-ins and reports
- Build rapport with clients via Zoom, email, and text
- Manage client support requests and provide status updates
- Collaborate with technical specialists to address client needs
- Advocate for clients' interests internally