Offer summary
Qualifications:
University degree or equivalent experience, Strong verbal and written communication skills in French and English, Experience in financial services desired, Proficiency in Microsoft Office applications, Ability to handle multichannel customer inquiries.
Key responsabilities:
- Support customer service through various communication methods
- Resolve complex customer issues and inquiries
- Identify opportunities for enhancing customer satisfaction
- Act as a resource for colleagues on projects
- Promote new and existing products and services