Offer summary
Qualifications:
Current US healthcare professional license: RN or LPN, Minimum 1.5 years employment in a comparable role, At least one year of experience in healthcare or pharmaceuticals preferred, Excellent verbal, written, and listening communication skills, Competency with Call Center Telephone Technology.
Key responsabilities:
- Document all Medical Information Requests and complaints
- Conduct compliance calls and enroll participants in seminars
- Provide patient support for enrolled patients
- Maintain quality and productivity standards across programs
- Safeguard patient privacy following HIPAA guidelines