Offer summary
Qualifications:
Minimum 6 years of professional experience, At least 3 years in Digital Channels, Strong analytical skills and project management, Experience in IT and B2B environment, Ability to write clear Business Requirements.
Key responsabilities:
- Ensure excellent customer experience for Business customers
- Propose new features based on gap analysis
- Support Squad Master in Agile work orchestration
- Monitor journey performance and incident resolution
- Prepare QBR in collaboration with PO and Product Lead