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Dutch Customer Service at a Major Webshop Work in Greece (Fully Paid Relocation)

Remote:

Full Remote

Contract:

Full time

Experience:

Entry-level / graduate

Work from:

Greece, Belgium

Offer summary

Qualifications:

Fluent in Dutch and English, Exceptional communication skills, Prior experience in customer service desirable, Proficiency with CRM systems, Strong analytical and problem-solving abilities.

Key responsabilities:

Provide customer support via phone, email, and chat
Handle customer inquiries and provide solutions
Maintain product knowledge to assist customers
Record customer interactions in CRM system
Collaborate with team members for service improvement

Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/

2 - 10 Employees

See all jobs

Job description

Join Patrique Mercier Recruitment JP and kickstart your career with an incredible opportunity to work as a Dutch-speaking Customer Service Representative at a major webshop in beautiful Greece! We offer fully paid relocation, making it easier for you to immerse yourself in a new culture while doing what you love. In this engaging role, you will connect with customers and provide top-notch support, ensuring their shopping experience is seamless and enjoyable. This is not just a job; it’s a chance to grow professionally in a vibrant environment while taking advantage of Greece's stunning landscapes and rich history. If you have a passion for customer service and are ready for an exciting adventure, we encourage you to apply and join our dedicated team!

Responsibilities

Deliver excellent customer support to Dutch-speaking clients through various channels, including phone, email, and chat.
Handle customer inquiries, providing solutions and information to enhance their shopping experience.
Maintain a thorough understanding of the webshop's products and services to assist customers effectively.
Accurately record customer interactions and feedback in the CRM system.
Collaborate with team members to identify and implement improvements to customer service practices.
Engage in ongoing training and development to enhance your skills and knowledge in the e-commerce sector.
Participate in team meetings to share insights and strategies for improving customer satisfaction.

Requirements

Fluent in Dutch, both written and spoken; proficiency in English is required.
Exceptional communication and customer service skills.
Able to multitask and thrive in a fast-paced environment.
Strong analytical and problem-solving abilities.
Prior experience in customer service or e-commerce is a plus.
Familiarity with CRM systems and online customer support tools.
A positive attitude, adaptability, and enthusiasm for experiencing a new culture.

Benefits