Offer summary

Qualifications:

Fluent in Norwegian and English, Preferred experience in technical support, Strong problem-solving skills, Ability to work remotely, Willingness to relocate to Greece.

Key responsabilities:

Provide technical support via phone, email, and chat.

Troubleshoot and resolve technical inquiries.

Communicate solutions clearly to clients.

Document interactions to enhance service quality.

Engage in continuous training and collaboration.

Job description

Are you a Norwegian speaker with a passion for technology and helping others? Patrique Mercier Recruitment PT is excited to announce an opening for a Norwegian Speaking Technical Support Agent, allowing you to work remotely while basking in the beauty of Greece, complete with a relocation package! This is an outstanding opportunity for those looking to enhance their careers while experiencing a vibrant and scenic location.

In this role, you will provide top-notch technical support to clients primarily in Norwegian, assisting them with troubleshooting and resolving various technical issues. If you’re skilled at problem-solving and enjoy guiding customers, we want you to join our dedicated team as you embark on this thrilling professional journey!

Responsibilities

Deliver exceptional technical support to Norwegian-speaking clients via phone, email, and chat.
Troubleshoot and resolve diverse technical inquiries with a customer-centric approach.
Clearly communicate solutions and ensure clients understand the information provided.
Stay informed on product knowledge to assist clients effectively.
Document customer interactions and feedback to help enhance service quality.
Collaborate with team members to maintain high standards of customer service.
Engage in continuous training to improve your technical competencies.

Requirements

Fluent in Norwegian (both spoken and written) with strong communication skills.
Proficient in English, both spoken and written.
Experience in a technical support or customer service role is preferred.
Strong problem-solving and analytical skills.
Ability to work efficiently in a remote environment.
Positive and proactive attitude, dedicated to assisting customers with technical challenges.
Willingness to relocate to Greece and embrace a new lifestyle.

Benefits