We are seeking someone who is willing to travel for in-person client meetings approximately 1-2 days per week within the state of Indiana. Preference will be given to candidates living in Northern Indiana, including Fort Wayne, South Bend and Valparaiso areas.
At Easterseals Crossroads, we envision a community with 100 percent equity, inclusion and access for people with disabilities. To achieve our vision, we serve and advocate for people with disabilities and their families.
We are committed to diversity, equity, inclusion, access, and belonging. Together we are building and sustaining an inclusive culture that encourages, supports, and celebrates differences. We are an equal opportunity employer and prohibit discrimination or harassment based on race, color, gender, gender identity, gender expression, sex, sexual orientation, marital status, pregnancy, religion, ethnicity, national origin, genetic information, disability, body type, or veteran status. This policy applies to all employment practices including recruiting, interviewing, hiring, and termination.
Position Summary:
The Resource Facilitator (RF) supports persons living with brain injury, their families, state agencies, medical and allied health team personnel, employers and other providers in achieving optimal, timely and durable outcomes specifically regarding, but not limited to effective long-term employment retention as well as ensures customer satisfaction and outcome attainment without discrimination by race, creed, culture or financial resources.
The RF also serves as an advocate for the person living with a brain injury, their family and their support team to ensure the program participant’s needs and desires are communicated effectively and appropriately to those involved in care and service provision for the participant.
The ideal candidate will possess:
- Bachelor's degree required, master's degree preferred
- Case management experience
- Strong verbal and written communication skills
- Ability to work remotely
- Travel within the state of Indiana to meet clients in-person and attend team meetings
Benefits:
- Medical, dental, vision
- Flexible spending account (HSA or FSA)
- Generous paid time off, paid sick time, and ten paid holidays per year
- Employer-provided life and disability insurance
- Pension with employer contribution and 403(b) with employer match
Essential Functions:
- Assesses to identify concerns, needed services and residual impairments that may interfere with vocational reintegration and refer for appropriate medical rehabilitation and community-based services.
- Integrates vocational goals with rehabilitation therapy goals and develops comprehensive return-to-work plans that address issues through accommodation and compensatory techniques.
- Facilitate access to resources through education and advocacy, while proactively helping the individual attain needed services and supports (e.g. brain injury, instrumental, community) based on the plan established by the Resource Facilitation team and seeking supervision when necessary to assist in determining what service needs from the public or private sector the consumer and family may require.
- Proactively monitors the status of the plan as well as the quality and appropriateness of the services, supports, and resources.
- Provide BI education and training to persons living with brain injury and their families, employers, coworkers and community service providers, acting as a brain injury resource person for the client, employer and other providers.
- Promotes TBI-informed care with other providers, including education and training in the utilization of brain injury accommodations specific to each participant and/or generally.
- Ensures collaboration, integration and coordination between providers and community-based resources.
- Participates in continuous quality improvement and observes measures to ensure CARF and other quality standards and regulations are met.
Knowledge, skill and ability:
- Possess an understanding of brain injury treatment, recovery and barriers faced by persons living with brain injury and their families.
- Must be professional and demonstrate ability to communicate effectively with diverse populations in both written and verbal modalities.
- Must be empathetic and possess strong relationship building skills
- Must be highly responsible, reliable and able to prioritize tasks.
- Must be organized and adept at time management and independent problem solving with strong attention to detail.
- Skilled in person-centered techniques and the spirit and principles of Motivational Interviewing.
- Competent in needs assessment and service planning.
- Knowledge of rehabilitation principles, case management, and interdisciplinary team coordination are required as well as a working knowledge of community resources.
- Ability to be flexible and work with clients who have a variety of physical, cognitive and emotional impairments and concerns.
- Extremely comfortable using computers, internet, cell phone, printer, scanner, copier and fax machines, and automobiles.
Experience:
Experience in navigating post-acute private and public sector systems of support as well as managing barriers from a consumer or advocate perspective is preferred. Experience in healthcare, rehabilitation or case management preferred.
Salary: Ranges between $24-27/hr depending on experience.
Work schedule:
This is a remote position that generally works Monday through Friday, 8 a.m. to 4 p.m. with flexibility to meet program participant needs. Some weekend or evening hours may be occasionally required. Quarterly in-person team meetings are required and are held at Easterseals Crossroads headquarters in Indianapolis, IN. Quarterly meetings may require an overnight stay if the candidate does not live in the Indianapolis area.
