Offer summary
Qualifications:
Experience in handling Income Protection claims, Good medical knowledge and compliance awareness, Understanding of financial calculations for claims, Knowledge of Reinsurance processes, Effective communication skills, both written and verbal.
Key responsabilities:
- Assess and manage income protection claims end to end
- Handle customer communication efficiently through various methods
- Resolve complaints quickly while ensuring customer satisfaction
- Support training and development of claims team members
- Manage sensitive claims involving fraud or litigation effectively