Dutch Speaking E-Commerce Customer Specialist to Greece - Fully Paid Relocation

Patrique Mercier Recruitment PT is thrilled to offer a unique opportunity for a Dutch Speaking E-Commerce Customer Specialist to join our dynamic team in Greece, complete with a fully paid relocation package! This role is perfect for individuals who are passionate about customer service and e-commerce while seeking an enriching experience in a sunny, culturally rich environment.

As a Dutch Speaking E-Commerce Customer Specialist, you will be responsible for providing exceptional support to our Dutch-speaking clients engaged in online shopping. Your role will involve managing inquiries, resolving e-commerce-related issues, and ensuring a seamless shopping experience for our customers. If you thrive in a fast-paced environment and are eager to make an impact, this position is for you!

Responsibilities

• Deliver outstanding customer support to Dutch-speaking clients in the e-commerce sector via phone, email, and chat.
• Manage inquiries related to orders, payments, returns, and product information.
• Resolve customer issues effectively and efficiently while maintaining high customer satisfaction.
• Stay updated on product offerings and e-commerce best practices to assist clients accurately.
• Document customer interactions and provide insights for service improvement.
• Work collaboratively with team members to enhance the overall customer experience.
• Participate in training sessions to continuously develop your skills and product knowledge.

Requirements

• Fluent in Dutch (both spoken and written) with strong communication abilities.
• Proficient in English for seamless communication.
• Prior experience in customer support or e-commerce is highly desirable.
• Excellent problem-solving skills and ability to handle various customer inquiries.
• Able to thrive in a fast-paced, dynamic work environment.
• Friendly, approachable demeanor and a strong focus on customer satisfaction.
• Willingness to relocate to Greece and embrace a new cultural adventure.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )