Italian speaking Customer Service Representative - Relocation to Greece

Patrique Mercier Recruitment is excited to invite applications for the position of Italian Speaking Customer Service Representative with the opportunity for relocation to Greece. We are looking for passionate individuals who can deliver outstanding service while fluently communicating in Italian.

In this role, you will provide top-notch support to our Italian-speaking clients by managing inquiries, resolving issues, and ensuring an excellent customer experience. Your commitment to quality service and effective communication will be crucial to our team's success.

Key Responsibilities

• Manage customer inquiries through phone, email, and chat in Italian and English
• Offer detailed information on products and services, assisting with order placements
• Resolve customer complaints and issues promptly and effectively
• Keep accurate records of customer interactions in our system
• Collaborate with different teams to enhance service delivery
• Stay informed about company policies and product updates to assist customers confidently

Requirements

• Fluency in Italian and English, both written and spoken
• Previous experience in customer service is preferred
• Excellent communication and interpersonal skills
• Strong problem-solving abilities with a customer-oriented approach
• Able to handle multiple tasks and prioritize effectively
• Detail-oriented with a commitment to providing high-quality service
• Proficient in using computers and customer service applications

Benefits

• Private Health Insurance
• Pension Plan
• Paid Time Off
• Work From Home
• Training & Development
• Performance Bonus