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German Speaker in Customer Support - Home Office in Greece - Free Relocation

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in German and English, Experience in customer support preferred.

Key responsabilities:

  • Deliver high-quality customer support
  • Troubleshoot and resolve customer issues
  • Educate customers about products and services
  • Document customer interactions and feedback
  • Collaborate with team members to improve service

Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Patrique Mercier Recruitment is excited to present an exceptional opportunity for a German Speaker in Customer Support, offering the flexibility of a home office in Greece with free relocation! Join our client, a prominent organization dedicated to providing outstanding customer service, and become an integral part of a supportive team.

In this role, you will assist German-speaking customers from the comfort of your home, addressing inquiries, providing solutions, and ensuring a seamless experience. Your role is crucial in helping customers navigate their services and maintain a high level of satisfaction.

Our client values creativity and inclusivity, offering a vibrant work culture, comprehensive training, and growth opportunities. Relocate to Greece and enjoy a blend of work-life balance, beautiful landscapes, and a welcoming community!


Responsibilities
  • Deliver high-quality customer support in German for various inquiries
  • Efficiently troubleshoot and resolve customer issues
  • Educate customers about products and services
  • Accurately document customer interactions and feedback
  • Work collaboratively with team members to improve service delivery
  • Meet and exceed customer satisfaction goals

Requirements

  • Fluency in German and English, both written and spoken
  • Experience in customer support is preferred
  • Exceptional communication and interpersonal skills
  • Strong problem-solving and analytical abilities
  • Ability to thrive in a remote work environment
  • Willingness to relocate to Greece
  • Positive attitude with a customer-centric focus
  • Interest in technology and enjoyment in assisting others

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishGermanEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Analytical Skills
  • Verbal Communication Skills
  • Social Skills

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