Offer summary
Qualifications:
Extensive knowledge of Now Platform and ServiceNow business solutions, 8+ years in customer-facing or sales role, Proficient analytical skills and Excel mastery, Excellent oral and written communication skills, Bachelor's degree or equivalent experience.
Key responsabilities:
- Establish relationships with account teams regarding customer's business outcomes
- Act as central contact for strategic customer support activities
- Drive scheduled meetings to flow information on Now Assist projects
- Provide cross-functional solutions to support critical project milestones
- Gather internal customer feedback to address blockers and inform product strategy