Job description

Patrique Mercier Recruitment PT is excited to offer an exceptional opportunity for a Dutch-Speaking Customer Support Specialist with a fully paid relocation package! This is an ideal chance for passionate individuals looking to jumpstart their career in a vibrant new environment while providing outstanding support to customers.

As a Dutch-Speaking Customer Support Specialist, you will be responsible for delivering top-notch service to our Dutch-speaking clients. You will address inquiries, resolve issues, and ensure that each customer interaction is positive and fulfilling. Your dedication to maintaining high standards of customer service will be key to our mission of exceeding client expectations. If you’re ready to embrace this new adventure and make a significant impact, we want to hear from you!

Responsibilities

Provide exemplary customer support to Dutch-speaking clients via phone, email, and chat.
Manage customer inquiries in a timely and professional manner, ensuring resolutions are met.
Resolve customer issues with empathy and efficiency.
Maintain comprehensive knowledge of products and services to assist clients effectively.
Document customer interactions and provide feedback for continued improvement.
Collaborate with team members to enhance overall service quality.
Participate in ongoing training and development sessions.

Requirements

Fluent in Dutch (both spoken and written) with strong communication skills.
Proficient in English for effective communication.
Prior experience in customer support or a similar field is a plus.
Excellent problem-solving skills and ability to manage a variety of customer inquiries.
Capable of thriving in a fast-paced work environment.
Friendly and professional demeanor with a strong focus on customer satisfaction.
Willingness to relocate and adapt to a new cultural environment.

Benefits