Offer summary
Qualifications:
BA/BS Preferred, 3+ years experience in Client Success or Account Management within B2B SaaS, Outstanding communication skills across various platforms, Understanding of sales roles within an organization, Successful track record managing a Book of Business.
Key responsabilities:
- Manage a Book of Business with 40-50 SMB/Mid-Market Accounts
- Drive retention and growth within accounts
- Onboard, implement, and train clients effectively
- Provide insights to ensure adoption and ROI
- Log activities and update account info in CRM