Offer summary
Qualifications:
Master's degree in Finance or related field, 4+ years of experience in financial services, Experience managing customer-facing teams preferred, Technical expertise with large data files, Familiarity with project management tools.
Key responsabilities:
- Oversee daily operations of Customer Support Team
- Serve as primary contact for customer inquiries
- Collaborate with cross-functional teams for cohesive experience
- Coach and train support staff effectively
- Ensure timely completion of implementation tasks