Offer summary
Qualifications:
Bachelor's degree in computer science or equivalent experience, 8+ years of IT Service Management / ServiceNow experience, 5 years of software development and 3 years of ServiceNow application development, Strong understanding of CSDM and CMDB modules, ServiceNow Certified Systems Administrator and Application Developer certifications.
Key responsabilities:
- Develop, test, and document custom services for ServiceNow
- Translate business requirements into architected solutions
- Design and manage workflows to improve processes
- Execute test plans and maintain quality solutions
- Contribute to the ServiceNow roadmap and handle incidents per SLAs