Offer summary
Qualifications:
Bachelor’s degree with high achievement, 5+ years of relevant experience, 2+ years in SaaS onboarding or customer success, Experience managing large customer portfolios, Excellent communication skills.Key responsabilities:
- Guide customers through onboarding journey
- Drive product adoption and stakeholder engagement
- Collaborate with Technical Implementation team
- Act as industry champion during onboarding
- Create feedback loops for optimisation across departments