Offer summary
Qualifications:
1 year experience in customer service, Fluent in English and Arabic, Bachelor’s degree in business or related field, Strong trouble shooting and multitasking skills, Self-motivated and reliable.Key responsabilities:
- Resolve client issues via chat, phone, and email
- Escalate issues to specialists using Salesforce or Jira
- Update clients on request status regularly
- Verify documents submitted by clients
- Achieve quarterly KPI targets set by management