Interview Specialist

Help at Home is hiring an Interview Specialist!

Help at Home is the nation’s leading provider of high-quality support services to seniors and people with disabilities. Our clients need us more than ever to continue living independently in their own homes while staying safe from high-risk facilities. We pride ourselves on establishing the home as the center of health and care coordination, serving our clients as if they are family, and creating Meaningful Moments that make a difference.

The Interview Specialist reports to the Manager, Recruiting & Onboarding. The Interview Specialist is responsible for conducting thorough and effective video & phone interviews to identify and assess qualified candidates. They will engage with applicants in the applicant tracking system, interview, offer and schedule new hires for orientation. This role involves collaborating with the Recruiting & Onboarding Team and ensuring a positive candidate experience throughout the recruitment process. This is a remote position. 

Responsibilities

• Conduct structured and behavioral interviews to evaluate candidates' skills, experience, and cultural fit.
• Determine applicant qualifications by reviewing and interviewing applicants, analyzing responses, and selecting applicants to present offers to
• Maintain accurate and comprehensive records of interview outcomes and candidate evaluations.
• Updates applicant tracking system through each stage of the hiring process
• Outbound calls to engage and schedule interviews
• Ensure a positive and professional candidate experience throughout the interview process.

Required Skills/Abilities:

• Excellent written and verbal communication to effectively interact with team members, clients, and stakeholders.
• Ability to work independently with minimal supervision.
• Strong time management skills and the ability to meet deadlines.
• Capability to troubleshoot technical issues and find solutions independently.
• Critical thinking to address and resolve work-related challenges.
• Strong organizational skills to keep track of tasks, documents, and deadlines.
• High-speed broadband with a stable and consistent connection to support video calls, file transfers, and other online activities.

Education and Experience:

• High school diploma or GED required
• One-year customer service experience required

Benefits

Our team is the foundation of our work. We offer:

• Competitive weekly pay
• Quarterly performance-based bonuses*
• Direct deposit
• Healthcare, dental, and vision insurance
• Paid time off
• 401k
• Ongoing, in-depth training opportunities
• Meaningful work with clients who need your help.
• Career growth and experience with an industry leader with 40+ years of history in a high-demand field

Onboarding Specialists must comply with state background screening requirements. Compensation, benefits, time off, and bonuses vary by state and location, so please ask for complete details at your interview.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.