Remote Analyst for Epic Billing Application and Tapestry | WFH at Get It Recruit - Finance

Job Overview

Join our esteemed organization as an Epic Tapestry and Billing Application Analyst and leverage your technical expertise in a role that fosters collaboration and innovation. This remote position offers the opportunity to make a significant impact while enjoying the benefits of a flexible work environment.

Key Responsibilities

• Incident Management: Efficiently resolve user-reported incidents, escalating complex challenges to appropriate team leads or project leaders when required.
• System Monitoring: Vigilantly oversee the performance and stability of the Epic Tapestry environment and Oracle Revenue Management and Billing system (ORMB).
• Process Oversight: Effectively manage build migration paths, oversee change control procedures, and ensure efficient ticket management.
• Customer Support: Deliver exceptional customer service and maintenance for Epic Tapestry and ORMB, while creating intuitive training materials for end-users.
• Project Participation: Actively engage in and occasionally lead projects, translating client needs into actionable outcomes and managing customer relationships effectively.
• Meeting Facilitation: Initiate and guide meetings with end-users and internal personnel, serving as a liaison to promote adherence to best practices and quality standards.
• End-User Satisfaction: Prioritize high levels of end-user satisfaction, proactively communicate to mitigate potential risks, and manage tracking and resolution of issues.
• Documentation and Analysis: Conduct thorough investigations and document operational specifications for ORMB and Epic Tapestry functionality.
• Process Improvement: Utilize specialized knowledge to refine processes, mentor junior staff, and oversee the assessment, design, validation, and implementation of the Epic system.
• Reporting Needs: Collaborate with operations to identify and fulfill reporting needs for end-users and internal staff.
• Mentorship: Provide guidance and mentorship to peers regarding workflow processes, testing, and implementation.
  
  

Qualifications

• Experience: A minimum of 6 years in a related field, with demonstrated experience in Oracle Revenue Management and Billing (ORMB).
• Certification: Active Epic certification in at least one Tapestry module.
• Technical Skills: Familiarity with Tivoli Workload Scheduler (TWS), Unix commands, and healthcare integration messaging formats (HL7, EDI, CSV, XML).
• Regulatory Knowledge: Basic understanding of HIPAA and health plan regulatory requirements related to Enrollment and Eligibility.
• Education: A Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related IT field; or equivalent experience.
• Skills: Strong problem-solving abilities coupled with exceptional communication skills, and the capacity to work independently or collaboratively within a team.
• Preferred: Experience with Epic Tapestry, membership and billing processes, production troubleshooting, payer/provider applications, ANSI 278 and 834 transactions, and familiarity with ITIL service methodology or Service NOW.
  
  

Career Growth Opportunities

This position offers exciting prospects for professional development, allowing you to expand your skill set while contributing to impactful projects within a supportive team environment.

Company Culture And Values

We pride ourselves on cultivating an inclusive and equitable workplace that values diverse perspectives. Our commitment to fostering growth and collaboration is at the core of our organizational values.

Compensation And Benefits

• Salary range: \(102,750 to \)180,000, commensurate with experience and qualifications.
• Eligibility for an annual incentive program based on performance.
• Comprehensive health, dental, and vision insurance.
• Flexible working hours within the PST time zone.
• Professional development opportunities tailored to your career ambitions.
  
  

If you are eager to make a meaningful contribution and advance your career in a dynamic and supportive environment, we encourage you to apply.

Employment Type: Full-Time