Job description

About the role;

The Chief Technologist is a senior role responsible for ensuring the alignment of our client’s technology strategy with business goals. To be successful in this role you will have strong technical skillset across Microsoft Azure, Security, Managed Services and Modern Workplace technologies.

As part of the TSG’s extended leadership team, you will have strong business and commercial acumen as well as the ability to engage well at all levels of an organisation. You will be involved in a high degree of pre-sales and client engagement at C-suite and board level and will be responsible for the creation and lifecycle management of our client’s roadmaps.

Who are we?

TSG (Technology Services Group) are a Managed IT Services provider servicing businesses UK Wide. At TSG our people have a passion for delivering exceptional customer service, something which is proven in our consistent world class NPS score of +80. Our values are Team TSG, Service Excellence and Shared Growth, these sit at the core of our business helping us to achieve our mission.

Why should I work for TSG?

It is our people that make TSG what it is and a great place to work. We put a lot of work in to creating a trusted, open, fair culture and as a result, we have been named as one of the ‘UKs Top 100 Best Large Companies’ and one of the ‘Top 15 Technology Companies’ to work for. In addition, we have been awarded a 2 star accreditation for ‘Outstanding’ employee engagement.

Here’s why;

Our open and honest culture where feedback is taken on-board and acted upon
The monthly wellbeing check-ins we complete with all staff and the support provided off the back of those where needed
Our social events. In addition to regular virtual quizzes and other ad hoc team building events, we launched the very first ‘TSG Festival’ in 2021, Team TSG’s feedback was so positive that we have decided to make it a yearly event
Two paid CSR days per annum that you can use towards giving something back
Our charity fundraising - TSG have raised over £20,000 in the last 2 years. We have also recently launched our very own ‘TSG Foundation’
Our responsibility as a business to the environment as we are working towards becoming a net carbon zero business
Flexible working policy
Relaxed dress policy
Excellent progression opportunities, training and support, including recognised qualifications

Job responsibilities will include, but are not limited to;

Develop and implement our client’s technology strategy in alignment with business objectives
Lead on providing our clients with strategic oversight, developing 12-month plus IT road maps to ensure that their journey is seamless and aligned with their long-term objectives
Meticulously define IT initiatives to drive value for our clients
Supporting our clients leverage technology solutions and producing strategic reports
Engage TSG clients and prospects in a consultative manner to identify and advise suitable technology solutions and propositions
Lead aspects of technical awareness and communication across TSG and our clients
Support wider sales team in product knowledge
Stay abreast of emerging technologies and industry trends to identify opportunities for innovation and growth
Build and maintain relationships with technology vendors and partners
Assist the CTO in updating and developing our product stack offerings
Production of high-quality customer communication and proposal documentation as individual and within a team
Deliver client presentations and presales demos
Write documentation to high standard

Knowledge, Skills & Experience;

Detailed knowledge and understanding of Microsoft Azure, Managed Services, Security and Modern Workplace
Strong strategic thinker and good problem-solving abilities
In-depth knowledge of current and emerging technologies, related to the Microsoft product stack
Significant experience in a senior technology / leadership role with demonstrable success
High level of appropriate Microsoft Cloud, Security, Managed Services and Modern Workplace skills and experience
Demonstrable track-record in client facing role – sales and in-life solution design and articulation, specifically within Microsoft Azure, Security, Managed Services and Modern Workplace
Awareness and appreciation of the solution sales process with the ability to articulate to the appropriate audience.
Comfortable presenting to internal and external clients at all levels
Excellent listening, verbal and written communication skills
Competent PowerPoint skills
Strong commercial awareness and a broad understanding of client business issues
Educated to degree standard or equivalent
Industry standard accreditations for Microsoft and sales or presales certifications would be desirable
Full driving licence

Benefits;