Offer summary
Qualifications:
BS/BA Preferred, 2 years in customer, tech, or sales support, Strong enterprise software skills (G Suite, Salesforce, Zendesk), Knowledge of construction or solar industry preferred, Spanish proficiency is a plus.
Key responsabilities:
- Monitor residential solar asset performance
- Provide remote troubleshooting and guidance to homeowners
- Maintain records and generate performance reports
- Communicate and coordinate with Field Service Team
- Escalate unresolved issues and manage service requests