Offer summary

Qualifications:

Fluent in Slovak and English, Exceptional communication skills, Customer service experience preferred, Familiarity with CRM systems, Adaptability and willingness to learn.

Key responsabilities:

Provide support to Slovak-speaking clients

Resolve inquiries via phone, email, chat

Document customer interactions in CRM system

Collaborate on strategies for satisfaction improvement

Engage in training to enhance skills

Job description

Embark on a rewarding journey with Patrique Mercier Recruitment JP as a Slovak-speaking customer service representative in beautiful Greece! This incredible opportunity comes with fully paid relocation, allowing you to experience the rich history, vibrant culture, and stunning landscapes of this Mediterranean paradise while enhancing your career. In this role, you will provide top-tier support to our Slovak-speaking clients, addressing their inquiries and helping to resolve issues with professionalism and efficiency. If you are passionate about delivering exceptional customer service and ready to embrace a new adventure in one of Europe’s most picturesque locations, we would love to hear from you!

Responsibilities

Provide outstanding customer service to Slovak-speaking clients through various channels, including phone, email, and chat.
Engage with customers to resolve inquiries and issues effectively and in a timely manner.
Maintain a deep understanding of the company's products and services to provide accurate information to customers.
Document all customer interactions diligently in the company’s CRM system.
Work collaboratively with colleagues to develop strategies for improving customer satisfaction.
Participate in ongoing training and development to enhance customer service skills.
Contribute to team discussions about performance metrics and quality improvement initiatives.

Requirements

Fluent in Slovak, both written and spoken; knowledge of English is required.
Exceptional communication and customer service skills.
Ability to thrive in a fast-paced environment and manage multiple inquiries simultaneously.
Strong analytical and problem-solving skills.
Prior experience in customer service or a related role is advantageous.
Familiarity with CRM systems and customer support tools.
A friendly demeanor, adaptability, and a willingness to learn about a new culture.

Benefits