Content Manager (Savings)

We want a highly creative Copywriter and Content Manager to help craft effective copy for our app and other marketing channels. We’ve always had a very strong creative culture at Chip.

Good writing and storytelling play a very influential role in the business - one of the first questions always asked with new products and initiatives is; “what’s the story?” We’ve nurtured an in-house creative team with an ambitious and energetic culture.

Chip has grown massively in 2023, driven by market-leading products and innovative products, welcoming hundreds of thousands of customers, and billions of pounds to Chip. Now we’re taking things up a gear. Enter you. We have huge plans to deliver an amazing new brand.

We’re levelling up Chip and making us the wealth app of choice, we envision this being driven in no small way by premium content delivered with a personal touch.

You’ll specifically own content related to our savings products, working closely with the CRM and product team, but you’ll get exposure to all mediums and content types.

You’ll be a key part of a dedicated creative team with your work getting a lot of high-profile exposure to millions of people across the country.

You’ll be given a lot of creative freedom and opportunity to build and grow Chip.

What you can expect to be doing:

• Own the content production and management for all of Chip’s savings products, from the Cash ISA to our easy-access account
• Produce copy for all touchpoints, from emails and blogs, to in-app and website copy
• Own testing and optimising performance of copy
• Work closely with CRM Managers, brand and UX designers to take concepts from ideation to execution
• Help build out new products and features
• Attention to detail and be the wordsmith for the Chip app
• Contribute to wider creative and strategic discussions within the marketing team
• Owning all copy in the app and website and making sure it’s on brand with consistent messaging.
• Building an extensive content library of guides/blogs/landing pages, both in the app and on the website.
• Working with the content and design team to ensure all ads follow our narrative and messaging hierarchy.

What we’re looking for:

• Extensive experience writing B2C copy
• Financial, tech, editorial or agency background
• A background working with regulated industries (in-house, or for an agency) and an understanding of financial compliance
• You have worked closely with UX designers, developers and product teams
• Experience working with apps, or complex customer journeys/forms
• Someonw ith attention to detail, and knows the correct place to put a comma
• Have maintained large content libraries, with strong editorial skills
• Portfolio that demonstrates an ability to to write copy that “sells”
• Confident working with collaborative design software (eg. Figma)
• Extensive experience maintaining a website and using a variety of CMS tools (bonus points if you’ve used Braze)

What we’re really looking for: ✍️

Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future.

Although we’re in the financial space, and under the scrutiny that comes with it, the current marketing team works well together, and even sometimes with a smile. We’re sure you’ve got the technical skills, otherwise, you would have stopped reading by now, so let us be clear on what will make us want to work with you.

We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us.

At the interview stages, we will be looking for empathy, eq, fun stories, and the ability to smile even when things are tough.

PERKS 🎁

• Discretionary share option bonus 
• Workplace pension scheme 
• Private medical insurance (medical history disregarded)
• Employee Assistance Programme
• Cycle to work scheme
• Season ticket loan
• Free ChipX subscription for UK-based employees
• We are an equal-opportunity employer and value diversity
• Flexible working arrangements
• Unlimited holiday (policy not to count) ✈️
• Annual £1500 Personal Learning Allowance
• £30 per month Chip Fitness Benefit to suit your Mental/Physical Wellbeing
• Company laptop
• Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀

Our Interview Process: 📖

1. Video screen with someone from our Talent team
2. Video interview with the hiring manager
3. Short take home task
4. Final interview with VP of Marketing

Our mission is to build wealth for our generation

Chip started out in 2017 as a clever app to help people save without lifting a finger.

Fast forward five years, and now we’ve grown into an award-winning wealth app used by over 500,000 people and managing over 4 billion pounds. And we’re not slowing down.

Our vision

We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building the wealth app for our community, giving them one place for saving and investing.

We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way.

Who we are

Chip has a creative and diverse team of 160, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously.

Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022 & 2024 British Bank Awards.

Our Values

Be ACCOUNTABLE

Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible

Be BOLD

Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers

Be COLLABORATIVE

Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together

Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Note to Agencies

Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.