Offer summary
Qualifications:
High school diploma or equivalent, Previous experience in medical collections preferred, Knowledge of FDCPA and HIPAA laws, Bilingual (Spanish) is a plus, Strong communication skills, both written and verbal.
Key responsabilities:
- Manage inbound and outbound patient calls
- Assist with billing inquiries and payment processing
- Devise suitable payment arrangements with patients
- Document all collection efforts meticulously
- Meet or exceed collection targets set by the organization