Remote CSR

Are you a compassionate individual who loves helping others? Do you have experience handling a high volume of calls and enjoy providing excellent customer service? If so, we have an exciting opportunity for you!

We are seeking Remote Customer Service Representatives to join our team and serve the elderly community. This is a full-time, 40 hour per week remote position that requires working nights and weekends.

Key Responsibilities:

Handle inbound customer service calls and provide timely and effective support.

Assist elderly customers with inquiries and concerns.

Maintain a high level of professionalism and empathy in all customer interactions.

Resolve issues efficiently while maintaining a positive experience for the caller.

Equipment Requirements:

Laptop or desktop computer with Windows 11.

At least 8GB of RAM and a CPU speed of 1.67 GHz or higher.

A hardwired internet connection (no Wi-Fi).

USB headset.

Internet speed of at least 50 Mbps download.

A dedicated workspace free from distractions.

Qualifications:

Strong communication skills and a friendly personality.

Previous experience with high call volume and customer service.

Ability to work nights and weekends.

A passion for helping others, especially the elderly.

Apply for this great position as a remote CSR today!

EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:

https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

#1171

]]>