Offer summary
Qualifications:
Several years of product development experience, Practical skills in qualitative and quantitative user testing methods, Experience in building and coordinating customer panels, Knowledge management skills about customer insights, Experience with KPIs and reporting.
Key responsabilities:
- Build a company-wide customer panel covering the user journey
- Organize, conduct, and evaluate product development workshops and user tests
- Create and maintain a knowledge database for customer insights
- Develop customer research tools to provide company-wide value
- Actively shape digital transformation and contribute to success stories