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Backoffice agent with French- Remote at CGS Romania

Remote: 
Full Remote
Contract: 
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Offer summary

Qualifications:

Fluent in French (speaking and comprehension), Basic typing skills and keyboard control, Available to work a daytime shift, Customer focus.

Key responsabilities:

  • Respond to customer inquiries via email and chat.
  • Resolve customer questions, complaints, and requests.
  • Ensure attention to detail and quality in service.
CGS Romania logo
CGS Romania XLarge https://romania.cgsinc.com/
1001 - 5000 Employees
See more CGS Romania offers

Job description

Short Company Description

Ca angajat CGS Romania vei beneficia de un program de lucru flexibil, in functie de nevoile tale, cat si vei participa la sesiuni de formare si training-uri intensive pentru a iti imbunatati cunostintele si pentru a putea sa iti indeplinesti cu brio atributiile. Te vei alatura unei echipe entuziaste si dinamice ce te va ajuta la dezvoltarea unei cariere de succes, intr-un mediu fun si interactiv, inconjurat de prieteni.

#FriendsWorkingTogether

Requirements

We are looking for persevering and energetic people like you, who want to develop both personally and professionally!

If you have the same aspirations, join the #CGSDreamTeam!

Required Skills

  • Available to work a daytime shift.
  • Customer focus and fluent in French (speaking and comprehension skills).
  • Must be able to communicate to customers in a professional manner and convey issues preventing order process effectively.
  • Basic typing skills and keyboard control functions to enhance data entry productivity.

Responsibilities

  • Respond to customer inquiries related to products and processes via email & chat.
  • Resolves customer questions, complaints and requests.
  • Attention to detail.
  • Emphasis on quality and strive towards zero defects within target productivity goals.

Required profile

Experience

Spoken language(s):
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Typing
  • Verbal Communication Skills
  • Detail Oriented

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