Offer summary
Qualifications:
Strong German and English communication skills, 3+ years in Customer Service or Account Management, 1+ years software experience is a plus, Highly organized with negotiation experience, Bachelor's degree preferred.Key responsabilities:
- Manage customer migrations to new software
- Work with marketing on outreach plans
- Conduct customer outreach and support follow-ups
- Facilitate onboarding with the training team
- Gather feedback for product adoption improvement