Job description

Are you a Dutch speaker with a passion for technology and customer service? Patrique Mercier Recruitment PT is thrilled to offer Dutch Speaking Technical Support Specialist roles in Greece, featuring a fully paid relocation package! This is an incredible opportunity to enhance your career while experiencing the beautiful landscapes and vibrant culture of Greece.

As a Dutch Speaking Technical Support Specialist, you will provide vital support to our Dutch-speaking clients who encounter technical issues. Your role will involve diagnosing problems, delivering effective solutions, and ensuring a seamless user experience. If you have a keen interest in technology and enjoy helping customers resolve their challenges, this position is perfect for you. Join our dedicated team and benefit from a comprehensive relocation package as you embark on this exciting new chapter!

Responsibilities

Offer exceptional technical support to Dutch-speaking clients.
Diagnose and troubleshoot technical issues through various communication channels, including phone, email, and chat.
Provide clear and effective solutions to enhance customer satisfaction.
Maintain thorough knowledge of products and services to assist clients accurately.
Document customer interactions and feedback to inform service improvements.
Collaborate with team members and other departments to ensure high levels of customer support.
Participate in ongoing training to enhance technical skills and expertise.

Requirements

Fluent in Dutch (both spoken and written) with excellent communication abilities.
Proficient in English, both spoken and written.
Previous experience in technical support or a related field is advantageous.
Strong problem-solving skills and the capacity to manage diverse technical inquiries.
Able to work effectively in a dynamic and fast-paced environment.
A friendly attitude and a genuine desire to help customers with technical challenges.
Willingness to relocate to Greece and embrace a new cultural experience.

Benefits