Offer summary
Qualifications:
Experience in customer service, Proficient with MS Office applications, Fluent in German and English (B2), Familiarity with CRM tools like Pipedrive, Zendesk, Empathetic communication skills.Key responsabilities:
- Contact clients regarding outstanding payments
- Process customer inquiries via phone and email
- Collaborate with sales and support teams
- Document actions taken using CRM tools
- Ensure client satisfaction with friendly communication