Offer summary
Qualifications:
Bachelor's degree in any major (preferred), 0-1 years of experience in customer service, Very good English communication skills, Flexible to work in various shifts, Comfortable and skilled in delivering training (preferred).
Key responsabilities:
- Handle client inquiries at the center of excellence
- Conduct satisfaction measurement calls and follow-ups
- Document communication logs accurately in CRM systems
- Train clients on using Foodics products virtually
- Report daily events to team leaders and highlight issues