Account Manager Mexico & Caribbean

RateHawk is part of Emerging Travel Group— a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.

Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.

As a Business Development Manager you will play a pivotal role in driving our sales efforts, forging strategic partnerships, and expanding our client base along with maintaining and developing the relationships with our clients and consolidating our presence on the local market.

This is a remote vacancy open to candidates residing in Mexico or Dominican Republican.

What You’ll Do:

• Expand and consolidate presence in the assigned territory.
• Maintain and develop our relationship with signed partners (tour operators, travel agencies, TMCs) in order to increase their performance.
• Collaborate with the sales team to identify and grow opportunities within the territory.
• Follow-up with existing and new partners in order to provide system training.
• Product presentations & networking.
• Position the brand within the travel trade.
• Address incident issues, ensuring partners support.
• Payments control.
• Provide market & competitive environment analysis.
• Provide regular comprehensive reporting through CRM and internal systems.
• Maximize and develop API deals with the potential and existing partners.

Requirements

Who You Are:

• Relevant Experience. 2+ years of successful experience in account management or business development of B2B companies within the travel industry.
• Market Knowledge. In-depth understanding of the country's travel market, including travel trade networks (travel agencies, tour operators).
• API. Familiarity with API integration and technology sales & deals.
• Personal Skills. Ambitious, proactive, results-oriented, comfortable in fast-paced environments, creative problem-solving.
• Analytical Skills. Data-driven, tech-savvy, experience using KPIs to track success.
• International Mindset. Adaptability to multicultural environments, reflecting our global presence.
• Be Your Own CEO. Work independently with a high level of accountability.
• Think outside-the-box. Develop and implement creative solutions to challenges.
• Business trips. Up to 20% of working time may involve visiting customers, attending events, or meeting the team. Having your own car is important.
• Language Proficiency. Native Spanish and Advanced English, additional languages are advantageous.
• Work Permit. Must be a citizen or permanent resident of a listed country.
• Location. Mexico or Dominican Republic.

We are highly motivated to onboard the new team member as soon as possible, so the process will include:

1. HR Interview
2. Hiring Manager Interview
3. Regional Director Interview
4. Reference Check
5. Job Offer

Benefits

We offer you:

• Flexible schedules and opportunity to work remotely.
• Ambitious and supportive team who love what they do, appreciate each other, and grow together.
• Internal programs for adaptation and training, development of soft skills, and leadership abilities.
• Partial compensation for participating in external training and conferences.
• Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world.
• Corporate prices on hotels and travel services.
• MyTime Day Off - an extra non-working day without loss of compensation.