Offer summary
Qualifications:
Fluent in German (C1 level+), English proficiency (minimum B2/C1), Experience in Customer Support, Residing in Slovenia legally, Computer literate and app proficient.Key responsabilities:
- Deliver exceptional customer service
- Research and respond to inquiries accurately
- Troubleshoot and escalate unresolved issues
- Document customer interactions per SOPs
- Foster collaboration with team members