Technical Service Specialist

Job Description:

JOB TITLE: Technical Service Specialist

OUR COMPANY

Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colorful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.  

Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific. Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year. We’ve recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals.

Work Location: This fully remote role requires a local presence in one of the following states to allow for onsite visits across the assigned territory:

• Missouri
• Illinois
• Wisconsin
• Minnesota

Key Responsibilities:

Generate Pull-Through Demand

• Work directly with Area jobber reps and Regional Managers to generate pull-through demand from end-users.
• Build and develop relationships with decision makers, engaging with key stakeholders to sell value and answer technical questions to drive greater wins.
• Engage with end-users to actively demonstrate products and promote solutions-selling to provide the “perfect fit”.
• Qualify end-users, identify pain points, and proactively develop opportunities for growing U-POL sales.
• Oversee execution of product delivery and provide ongoing technical support; leverage internal resources as needed.
• Track weekly activities aligned with sales process (e.g. number of product demos, body shop visits, sales calls per week).

Support Key and Regional Manager Selling Process

• Manage and support distributors within the specified area.
• Support Zone and Key Accounts Manager on developing account plans, providing critical end-user information and focusing on objectives and activities to sell into body shops.
• Support Key Accounts program with product demos as needed.

Qualifications:

• High school diploma/GED required with formal 'Body Shop' training and/or Associate's degree preferred.
• Minimum 2-3 years in B2B sales environment / technical sales role in the automotive PBE industry.
• Interpersonal skills and ability to build strong relationships and rapport across a wide range of customer stakeholders.
• Excellent organizational skills and high attention to detail.
• Familiarity in MS Word, PowerPoint, and Excel applications
• Travel required: approx. 60-70%.

Our Company:

Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colorful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.  

Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific. Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year. We’ve recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals.