ServiceNow Technical Architect

Xyant Technology, established in 1995, is a premier federal systems integrator that provides technical and business solutions in information technology, systems engineering, scientific support and management consulting. 

AWARDS 

Winner of Nationwide Best of the Best Small Business Award from Federal Aviation 

Please send your updated resume to vinoth.xyant@gmail. com

Job Title: ServiceNow Technical Architect

Location: Tampa, FL (Remote)

Duration: Full Time

Direct Client Need

Position Overview:

• As a ServiceNow Architect, you will be responsible for designing and implementing effective solutions on the ServiceNow platform to meet the organization's business needs.
• This role requires a combination of technical expertise, strategic thinking, and a deep understanding of ServiceNow's capabilities.
• The ServiceNow Architect will work closely with stakeholders, developers, and administrators to create scalable and efficient solutions that align with business goals.

Responsibilities:

Solution Design:          

• Provide advice on alternative options, risks and the associated impact to the business and technical architecture.   
• Managing the ServiceNow solution design for complex projects, ensuring best practice, quality and fit for purpose outcomes.     
• Collaborate with business stakeholders to understand requirements and translate them into effective ServiceNow solutions.
• Design and architect scalable, maintainable, and high-performance solutions on the ServiceNow platform.   
• Building the right strategy to support our business case and future growth
• Taking advantage of pre-built capabilities          
• Taking advantage of innovations
• Efficiently keep our business moving forward with the latest innovations 

Integration:      

• Design and implement integrations with other enterprise systems and third-party applications.           
• Ensure seamless data flow between ServiceNow and other systems.        

Governance and Best Practices: 

• Define and enforce coding standards, best practices, and governance policies for ServiceNow development.   
• Conduct regular code reviews to ensure quality and adherence to standards.        

Performance Optimization:       

• Identify and implement optimizations to enhance the performance of ServiceNow solutions.           
• Conduct performance tuning and troubleshooting as needed.       
• Ensuring optimal performance

 Documentation:

• Create and maintain comprehensive technical documentation for ServiceNow solutions.  
• Document design decisions, configuration, and customizations.  

Collaboration:  

• Support Sales and Pre-Sales with client meetings, demos, proposals, SOW etc.    
• Work closely with cross-functional teams, including project managers, business analysts, and administrators, to ensure successful solution delivery.     
• Collaborate with vendors and third-party consultants as needed.  

Qualifications / Skills:

• Minimum of 10 years of experience in ServiceNow development and architecture
• Certified System Administrator (CSA)  and Certified Implementation Specialist - Discovery (CIS-D) – Active Mandatory.
• Proven experience as a key technical resource leading the development of solutions in client environments that have implemented and provided excellent design architecture in areas such CSM, ITSM, ITOM, ITAM, Integrations etc.
• Expert level proficiency in ITOM (Discovery, Service Mapping and Event Management)/CMDB product line        
• Experience with Web Services Integration (SOAP, REST, and JSON)                  
• Excellent knowledge of technical components such as LDAP, VPN, SSL and other such technologies.                                
• Experience in relational databases (MySQL, MSSQL, Oracle)                
• Experience with configuring and troubleshooting of discovery tools for Software/Hardware Asset Management              
• Provide technical leadership and guidance to development teams throughout the project lifecycle.                      
• Mentor and train developers and administrators on ServiceNow best practices.    
• Experience in PowerShell and Python
• Good understanding of industry standards and practices (e.g. TOGAF)
• Knowledge of networking concepts such as IP Addressing, Firewalls, ports         

Certified in at least 2 of below:

• ServiceNow Certified Implementation Specialist Event Management
• ServiceNow Certified Implementation Specialist Service Mapping
• ServiceNow Certified Implementation Specialist Software Asset Management
• ServiceNow Certified Implementation Specialist Hardware Asset Management
• RPA
• AI related

Please send your updated resume to vinoth.xyant@gmail. com