German speaking customer service for leading tech giant. Full relocation package

Become a part of a prestigious tech giant with Patrique Mercier Recruitment ES as a German-speaking Customer Service Representative! We are seeking dynamic individuals who are committed to delivering exceptional customer support while experiencing the rich culture of a new country. In this role, you'll serve as the primary contact for our German-speaking customers, assisting them with inquiries and resolving issues efficiently. With a full relocation package included, we ensure that your transition to a new life is effortless, allowing you to focus on providing outstanding service. If you're ready to thrive in a fast-paced environment and be a part of a leading global brand, we want to hear from you!

Your Responsibilities

• Provide comprehensive customer support to German-speaking clients via phone, email, and chat.
• Quickly resolve customer inquiries and concerns to enhance overall satisfaction.
• Maintain professionalism and a friendly demeanor during all interactions.
• Accurately document customer interactions for quality assurance and future improvement.
• Collaborate with team members to meet performance targets and enhance service delivery.
• Participate in ongoing training and development to sharpen your skills and knowledge.

Requirements

• Fluency in German (both written and spoken) is a must.
• Passion for customer service and a commitment to helping others.
• Prior experience in customer assistance is advantageous but not required.
• Strong communication skills and ability to work collaboratively in a team.
• Proficient problem-solving skills coupled with a positive attitude.
• Willingness to relocate and embrace enriching cultural experiences.
• A genuine desire to learn and grow within a dynamic and supportive environment!

Benefits

• ·         Private Health Insurance
• ·         Training & Development
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training
• . Good Salary
• ·         Fully Paid Relocation Package ( flight, transfer and hotel )
• ·         Free Greek Lessons, discounts and other perks