Offer summary
Qualifications:
High School education or above, Minimum of 3+ years in customer service, Strong Microsoft Office skills, especially Excel and Outlook, 2 years of college preferred, Print, marketing experience or Salesforce knowledge preferred.
Key responsabilities:
- Establish and maintain customer relationships
- Resolve customer needs efficiently and accurately
- Effectively present company products and services
- Act as a coach/mentor to other CSRs
- Manage workflow to meet customer deadlines