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Cargo Claims and Carrier Compliance Associate

Remote:

Full Remote

Contract:

Full time

Work from:

Kansas (USA), United States

Offer summary

Qualifications:

Strong understanding of cargo claims process, Basic knowledge of the commercial transportation industry, Strong Microsoft Outlook and Excel skills, Understanding of a certificate of insurance, Familiarity with McLeod or Mercury Gate is a bonus.

Key responsabilities:

Update motor carrier records as required
Identify and mitigate fraudulent activities
Collaborate with third party vendors for fraud resolution
Manage and resolve a book of cargo claims
Assist Compliance Department with motor carrier setup process

Shamrock Trading Corporation Truck & road transport Large https://www.shamrocktradingcorp.com/

1001 - 5000 Employees

See more Shamrock Trading Corporation offers

Job description

Description

Company Overview

Ryan Transportation, a Shamrock brand, is a third-party logistics company specializing in freight brokerage services and managed transportation. Our services have helped companies throughout North America take control of their shipping and improve their supply chains.

Shamrock Trading Corporation is the parent company for a family of brands in transportation services, finance and technology. Headquartered in Overland Park, KS, Shamrock is frequently recognized among the “Best Places to Work” in Kansas City and Chicago and was most recently recognized as one of America’s top 100 “Most Loved Workplaces” by Newsweek. We also have offices in Atlanta, Chicago, Dallas, Ft. Lauderdale, Houston, Laredo, Nashville, Philadelphia and Phoenix.

Responsibilities

Ryan Transportation and Shamrock Trading Corporation are looking for a Carrier Compliance and Cargo Claims Associate to join the team. This role will work with the compliance team on a multitude of duties related to new carrier contracts, carrier insurance records, safety scores, contract dates and insurance compliance as related to certain customer contracts. Responsibilities include but are not limited to:

Update motor carrier records as required tracking items such as:

Motor Carrier Safety Scores
Authority and Authority Histories
Contract Dates

Identify and mitigate fraudulent activities:

Detect potential fraudulent carriers
Investigate stolen and double brokered loads
Collaborate with third party vendors to prevent and resolve fraud

Understand the Ryan Transportation Motor Carrier contracts
Understand various Shipper contracts in place with Ryan Transportation
Be able to operate various facets of multiple dispatch services such as McLeod & Mercury Gate
Assist Compliance Department with various steps of the motor carrier setup process
Perform various administrative/support duties such as scanning, printing, faxing and copying
Assist with high value load insurance in both LTL and Full Truckload
Manage and resolve a book of cargo claims:

Receive claims from customers and gather the required documentation
Coordinate Investigation between Carrier, Customer, and Insurance Adjuster
Ensure claims are progressing at an acceptable pace

Qualifications

Strong understanding of cargo claims process and Carmack Amendment
Basic knowledge of the commercial transportation industry; familiarity with McLeod or Mercury Gate is an added bonus
Strong Microsoft Outlook skills necessary
Strong Microsoft Excel skills, complex functions and knowledge of pivot tables
Knowledge or how to read and understand a certificate of insurance
Understanding of the flow of paperwork in the lifecycle of a load; Rate confirmation, Bill of Lading, Delivery Receipts and Invoices

Benefits Package

At Shamrock we hire bright, ambitious people and give them the tools they need to be successful. By investing in training and development, we hope to become a long-term career for employees, where there are always opportunities for advancement. Shamrock also offers a premier set of benefits for employees and their families:

Medical: Fully paid healthcare, dental and vision premiums for employees and eligible dependents
Work-Life Balance: Competitive PTO, paid leave policies and eligibility for work from home opportunities after an introductory period
Financial: Generous company 401(k) contributions and employee stock ownership after one year
Wellness: Onsite gym, jogging trail and discounted membership to nearby fitness center