Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.
At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.
We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding.
Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.
As an Availity Technical Platform Owner, you are the platform specialist who owns and drives the goals, objectives, and constraints for the engineering project. You are the single person ultimately responsible for its success. In this role, you represent the business in the scrum team and work with user groups and stakeholders to determine what features are being released on the respective platform. As the bridge between product and engineering, you must align both parties to a common goal while aggressively managing stakeholder and customer expectations. You define what success means for the team and being the spokesperson for the respective platform.
Sponsorship, in any form, is not available for this position.
Location: Remote, US
Role qualifications:
• Bachelor’s degree in computer science or a related field of study, or 2-4 years of relevant work experience.
• 3 to 5 years of progressive work experience designing business processes, technical mapping processes, and working on process improvement initiatives and business system design.
• Must have experience with SQL and relational database systems (e.g., Oracle, SQL Server, GraphQL) • Experience in an agile development environment • Extensive experience with healthcare/payer/insurance industry claims processing systems, provider office operations, and customer service processes in a healthcare company.
• Experience in the writing of detailed technical documentation e.g., business requirements, source-to-target mappings, and technical and functional specifications.
• Work with a variety of legacy applications and platforms and work with application teams to implement or migrate associated components to cloud services
• Must be proactive, self-motivated, and able to work well under pressure while managing multiple competing projects and priorities.
• Direct experience working as part of a project team.
• Integrating the disparate best-of-class solutions.
• Experience creating detailed specifications for use by both technical and non-technical readers.
• Experience with X12 EDI standards in a healthcare setting is preferred.
SKILLS AND KNOWLEDGE
• Exposure to cloud technology, different patterns, deployment methods, and compatibility of the applications
• Exposure to major AWS technologies and associated components and variations.
• Exposure to Software Development Best Practices (Version control, Change Management, Unit Testing, GIT, etc.).
• Knowledge of OOP language is a plus
• Demonstrated mastery using PC skills, MS Suite products, and flowcharting tools.
• Highly motivated to collaborate and to enable others to be successful.
• Strong desire and ability to learn new concepts.
• Aptitude for figuring out technical concepts and challenges, strong problem-solving skills.
• Ability to turn ambiguous and potentially conflicting requirements into clearly defined solutions.
• Excellent presentation and communication skills including strong business and technical writing.
• Excellent attention to detail and follow-through.
• Knowledge of business process development and business process design/redesign. • Ability to create fact-based business recommendations.
• Ability to interact successfully with individuals at all levels of the organization and to develop relationships.
• Ability to facilitate meetings with a clear goal and participation of appropriate team members and stakeholders.
• Familiar with Agile and Lean SDLC
What you will be doing:
• Solves complex problems through ongoing, thorough research and analysis of designs and modification of procedures.
• Prepares detailed backlog and timelines for project management.
• Creates and designs documents for technical, administrative, and all levels of management
• Performs technical planning, system integration, verification, and validation; evaluates alternatives including cost and risk, supportability and analyzes for total systems
• As a subject matter expert, serves as a technical consultant to internal and external customers regarding interface with the platform.
• Maintains a working knowledge of technical changes to the system.
• Analyzes existing platforms for optimal performance and makes recommendations as required to reduce or limit technical debt and AWS cost/benefit analysis
• Pursues knowledge of technological advances and applies knowledge to contribute to the company’s vision of its role in the industry.
• Demonstrates qualities of an effective leader.
• Communicates with clients as required regarding technical and design issues.
• Responsible for providing documentation to support platform operations.
• Collaborates with multiple internal departments to drive the highest level of customer satisfaction
• Participate in/leads platform design and specifications processes.
• Facilitates the platform vision and roadmap
• Provides estimates to the cross-technical team and prioritize enhancement and features.
• Using agile development methodologies, translates findings into user stories, scenarios, personas, and other design tools for platform engineering teams
• Support release readiness activities and post-deployment support processes.
The above-cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.
Availity culture and benefits:
- Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”!
- Culture is important to us and there are many ways for you to make your mark here!
- We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in.
- Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!
- We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one!
- We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.
- Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.
- Interested in furthering your education? We offer education reimbursement!
- Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.
- Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.
Next steps:
After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.
Interview process:
- Recruiter resume review
- Manager resume review
- Recruiter video interview
- Manager video interview
- Panel video interview
- Senior Leadership video interview
