ServiceNow Developer - Remote at Software Guidance & Assistance, Inc. (SGA, Inc.)

Software Guidance & Assistance, Inc., (SGA), is searching for a ServiceNow Developer for a Contract assignment with one of our premier Healthcare clients in San Diego, CA .

Responsibilities :

• Provide day-to-day support for the ServiceNow platform, including incident troubleshooting and resolution.
• Perform basic form and workflow development to maintain and enhance platform functionality.
• Assist with regular updates and maintenance tasks to ensure optimal performance and reliability of the platform.
• Collaborate with the internal team to understand requirements and deliver basic configurations and customizations as needed.
• Document changes and maintain up-to-date records of development activities.
  
  

Required Skills:

• Proven experience as a ServiceNow Developer, with a focus on platform administration, incident resolution, and basic development tasks.
• Familiarity with ServiceNow modules, including but not limited to Incident Management, Request Management, and basic Workflow Development.
• Ability to perform basic script writing and form configuration in the ServiceNow platform.
• Strong problem-solving skills, with the ability to work independently and manage multiple tasks simultaneously.
• Excellent communication skills, with the ability to work effectively with technical and non-technical stakeholders.
  
  

Preferred Skills:

• Previous experience in a contract or consulting role, supporting ServiceNow environments.
• Knowledge of ITIL processes and IT Service Management (ITSM) principles.
  
  

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.