Offer summary
Qualifications:
High School Diploma or equivalent, Bachelor's preferred, At least five years experience in similar role, Experience with application imaging preferred, Familiarity with ITIL and networking issues.Key responsabilities:
- Manage IT Help Desk daily functions
- Troubleshoot help desk tickets efficiently
- Train and provide guidance for help desk staff
- Coordinate vendor interactions and billing processes
- Maintain Microsoft SCCM Platform operational excellence