Offer summary
Qualifications:
Bachelor's degree in software or transport analytics, At least 3 years of experience in a technical support role, Experience with database technologies, SQL, and Python.
Key responsabilities:
- Monitor and investigate technical issues related to data processing
- Work closely with customers and engineers for troubleshooting
- Conduct analysis of bus, driver behavior, and schedule adherence
- Document and report all technical issues
- Collaborate with internal stakeholders on customer issues