Job description

Are you a fluent Czech speaker eager to embark on an exciting career adventure in Greece? Patrique Mercier Recruitment PT is thrilled to offer positions for Czech Speaking Customer Service roles, complete with a fully paid relocation package! This is a fantastic opportunity to join a vibrant team while enjoying the breathtaking landscapes and rich heritage that Greece has to offer.

As a Czech Speaking Customer Service Representative, you will play a vital role in assisting our customers, addressing their inquiries, and providing top-notch solutions. Your proficiency in Czech will be essential as you serve as the main point of contact for our clients, ensuring they receive the highest level of care and support. Experience a rewarding career in a sunny destination with the added benefit of a fully supported relocation process. Don’t miss out on this chance to enhance your professional journey abroad while discovering a new culture!

Responsibilities

Deliver high-quality customer service to Czech-speaking clients.
Handle customer inquiries across multiple channels, including phone, email, and chat.
Tackle issues and complaints with professionalism and efficiency.
Maintain a comprehensive understanding of products and services to assist customers effectively.
Record customer interactions and relevant feedback for quality assurance.
Work collaboratively with team members to drive customer satisfaction.
Engage in training and development sessions to hone skills and product knowledge.

Requirements

Fluent in Czech (both spoken and written) with exceptional communication skills.
Proficient in English, both spoken and written.
Experience in customer service or similar roles is preferred.
Strong troubleshooting abilities and capacity to manage complex queries.
Ability to thrive in a dynamic, fast-paced environment.
A proactive, positive attitude and a strong desire to assist others.
Willingness to relocate to Greece and immerse in a new cultural experience.

Benefits