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Service Planning & Delivery Manager - Abu Dhabi Based

Remote: 
Full Remote
Experience: 
Senior (5-10 years)
Work from: 

Offer summary

Qualifications:

Bachelor's degree in Business Administration or related field, Master's Degree preferred, Professional certifications in program management or organisational design, Extensive service planning and delivery experience, Proficiency in Arabic is advantageous.

Key responsabilities:

  • Lead the section's strategy development and implementation
  • Assess service requests for feasibility and alignment
  • Oversee execution of service delivery engagements
  • Support organisational design consultations and policy alignment
  • Manage workforce performance and professional growth
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Michael page Human Resources, Staffing & Recruiting Large https://www.page.com/
5001 - 10000 Employees
See more Michael page offers

Job description

  • Exciting role with a top tier entity in Abu Dhabi|Must have service planning and delivery experience in large complex companies

About Our Client

A large, exciting entity going through a transformation.

Job Description

  • Lead the development and implementation of the section's strategy, objectives, policies, and operational plans.
  • Assess incoming service requests from government entities, ensuring their feasibility and alignment with organisational goals.
  • Oversee the execution of service delivery engagements, ensuring they meet established timelines and objectives.
  • Lead organisational design consultations, supporting entity structure redesigns and policy alignment.
  • Lead the development and management of the section's workforce, ensuring their performance and professional growth.

The Successful Applicant

  • Bachelor degree in Business Administration or a related field as a minimum, Masters Degree is highly preferred.
  • Professional certifications in program management, organisational design, or related areas.
  • Extensive experience in service planning and delivery within complex organisational settings such as a large holding group, or a shared services function.
  • Experience in developing and implementing classification systems or taxonomies.
  • Proficiency in Arabic would be highly advantageous.
  • Excellent communication and stakeholder engagement skills.
  • Overall of at least 8 years of work experience.

What's on Offer

Opportunity to shape the future of government services in Abu Dhabi.

Contact: Ruwise Sheriff

Quote job ref: JN-082024-6511617

Required profile

Experience

Level of experience: Senior (5-10 years)
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishArabic
Check out the description to know which languages are mandatory.

Other Skills

  • Strategic Planning
  • Program Management
  • Communication

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