Offer summary

Qualifications:

Fluency in German and English required, No previous experience required, Strong verbal and written communication skills, Attention to detail and computer skills, Valid European Passport or ID.

Key responsabilities:

Provide exceptional support to customers

Deliver customer service via multiple channels

Manage and resolve customer complaints professionally

Document interactions and maintain records

Collaborate with team members for satisfaction

Job description

Patrique Mercier Recruitment is excited to offer German Speaking Customer Service positions in Greece, complete with a fully paid relocation package! This is a fantastic opportunity to enhance your career in a beautiful and culturally rich environment while connecting with customers from the German-speaking world.

As a German Speaking Customer Service representative, you will interact directly with German-speaking customers, assisting them with inquiries, resolving issues, and ensuring a seamless customer experience through various communication channels.

Join a vibrant, diverse team where you can develop your professional skills, expand your knowledge, and enjoy everything Greece has to offer.

Responsibilities

Provide exceptional support to German-speaking customers by addressing inquiries and delivering solutions
Deliver outstanding customer service across phone, email, and chat platforms
Effectively manage and resolve customer complaints with professionalism
Document customer interactions and maintain accurate records
Collaborate with team members to achieve high levels of customer satisfaction
Stay informed about company products, services, and policies
Adhere to company procedures and quality standards

Requirements