Offer summary
Qualifications:
2-3 years customer service experience, Background in luxury brand setting preferred, Solid understanding of beauty services, Professional and pleasant virtual presence, Strong communication and interpersonal skills.Key responsabilities:
- Respond to high volume customer requests
- Assist with booking or payment challenges
- Chase therapists for booking responses
- Build relationships with customers and experts
- Manage communication channels and systems for the concierge desk
