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Commercial and Large Balance Collector

Remote: 
Full Remote
Contract: 
Experience: 
Senior (5-10 years)
Work from: 
Washington (USA), United States

Offer summary

Qualifications:

5+ years experience in collections, Above average computer skills, Proven problem solving abilities, Strong empathy and communication skills, Ability to manage time effectively.

Key responsabilities:

  • Manage a desk of accounts autonomously
  • Handle high call volumes and skip tracing
  • Maintain professionalism in challenging situations
  • Meet and exceed performance goals
  • Conduct asset evaluations
National Service Bureau logo
National Service Bureau https://www.nsbi.net
51 - 200 Employees
See more National Service Bureau offers

Job description

Benefits:

  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance


Benefits:

  • Guaranteed hourly rate + Uncapped Commission
  • Medical, Dental, Vision Insurance with Employer Contributions
  • 401(k) plan + employer matching contributions
  • Company Provides Paid for EAP (Employee Assistance Program)
  • Paid Vacation, Holiday’s, and Sick Time
  • Monday to Friday schedule


Not hiring in the following states: CA, NY, TX, HI, PA, DC, MA, CT, ME, VT, NM, SD

GROW WITH US!

National Service Bureau (NSB) is looking for Commercial and Large Balance Collectors to join our growing team with offices in Bothell, WA and Sarasota, FL! NSB is a family owned, “People First” company focused on Insurance Subrogation and Accounts Receivable Management. We have grown for over the last 30 years to become a leading national agency. We are a growing team of people who are curious, accountable, and engaged in personal growth.

NSB has a Training program that you will be enrolled in on your very first day. Our experienced Training Manager and Management Team provides a variety of classroom instruction, interactive learning, and guidance throughout training. With a focus on making sure you succeed out of the gates; we provide hands on experience with instructor assistance prior to moving onto individual outbound calls.

Core Values:

  • Follow Through
  • Be Engaged
  • Think First
  • Be Respectful
  • Be Accountable


Commercial and Large Balance Collector Job Description:

  • Experience with High Daily Call Volume
  • Skilled and Experienced in Skip Tracing
  • Manage a Desk of Accounts Autonomously and Effectively
  • Experience in Asset Evaluation
  • Maintain Professionalism in Difficult Situations
  • Track Record of Meeting and Exceeding Goals


Commercial and Large Balance Collector Skills Required:

  • Secure home office consisting of:
    • Dedicated high-speed Internet (Cable, DSL, Fiber) with access via a hardwired connection (not wi-fi)
    • Internet speed required to be at 100 Mbps down, 10 Mbps up, and Latency of 100 ms or below
    • Dedicated space where others cannot hear voice conversations, is free from background noise and other distractions (ex. Office space, extra bedroom, etc.)
    • Clear and professional backdrop
  • 5+ years of Experience in the Credit and Collections Industry
  • Above Average Computer Skills
  • Ability to Prioritize
  • Self-Motivated and Results Driven
  • Skilled in Problem Solving and Negotiations
  • Excellent Communication Skills
  • Positive Attitude
  • Strong Ability for Empathy
  • Attention to Detail
  • Natural Self-Starter
  • Proven Experience in Time Management
NSB Culture & Environment:

  • Diverse and Friendly Team
  • Emphasis on Work/Life Balance
  • Guaranteed no Nights/Weekends
  • Positive Environment
  • Performance-Based Incentives
  • Advancement Opportunities


We are passionate about giving our team members the ability to control their income. As a member of the NSB Family, you will earn an uncapped commission on the work you do. Our Team members are some of the highest earning Reps in the greater Seattle Area, with the top 10% of collectors earning over $100,000 annually.

NSB is very proud of our team and the environment they are helping to foster here. We’re excited for you to join us!

To stay up to date on our latest postings we invite you to:

Like us on FaceBook:

https://www.facebook.com/nationalservicebureau/

Follow us on LinkedIn:

https://www.linkedin.com/company/national-service-bureau-inc./mycompany/

Visit our careers page:

https://national-service-bureau.careerplug.com/account

This is a remote position.

Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Empathy
  • Detail Oriented
  • Problem Solving
  • Computer Literacy
  • Verbal Communication Skills
  • Negotiation
  • Results Focused
  • Time Management
  • Self-Motivation

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