Inside Sales Representative

Are you ready to make a real impact in the beauty industry? Bellami Hair is seeking a dynamic Inside Sales Representative to play a key role in driving our success. Reporting directly to the Director of Inside Sales, you will have the exciting opportunity to re-engage inactive customers and build stronger relationships with our valued small accounts. Your efforts will directly contribute to the growth and vitality of our brand, making this a truly rewarding position.

This role is focused on supporting our New England Region. While the role is 100% remote, we ask that all interested candidates be currently living in one of these states: Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont.

Responsibilities:

• Utilize knowledge of Bellami’s products, policies, and procedures to successfully and accurately conduct sales transactions with existing and prospective professional customer accounts
• Use all sales and marketing resources available to accelerate professional stylists through a defined sales cycle
• Proactively identify and pursue new sales opportunities within existing professional customer accounts.
• Convert professional inbound and outbound calls into sales and add-on opportunities (e.g., upselling, selling a full line of products.)
• Meet and/or exceed defined sales quota, quarterly objectives, and annual goals.
• Achieve new account quotas through lead development.
• Maintain service levels by contacting all accounts in assigned vacant and non-rep territories monthly by phone.
• If a vacant territory arises, contact all accounts in the territory assigned by the regional manager a minimum of 1X per month until the territory is filled with a full-time Inside Sales Rep.

Requirements

• Bilingual (Verbal & Written communication skills required in both English and Spanish) is an asset
• Bachelor’s degree or equivalent work experience
• Minimum three years of sales experience, preferably with professional hair stylists or in the beauty industry
• Knowledgeable and competent in the key elements of inside sales, including; proven ability to sell and get results and the ability to thrive in a fast-paced, dynamic environment.
• Customer qualification, acquisition, and business development utilizing effective sales techniques
• Excellent planning, time management, and organization skills
• Ability to translate solutions back to internal and external customer(s) as well as management
• Interface effectively with all levels in the organization and excel in a team-oriented environment
• Able to efficiently manage core job responsibilities and assigned projects while meeting established deadlines.
• Proficient with Microsoft applications, including Excel, Word, PowerPoint, and with customer relationship management databases
• Proven ability to work with confidential and proprietary information and data
• Experience with NetSuite and/or Shopify a plus
• Outstanding telephone and interpersonal skills
• Exemplary oral and written communication skills

Benefits and Perks

• Fully remote work!
• Competitive Salary with bonus eligibility
• 401(k) with company match - $ for $ up to 4% - immediately vested
• Vacation/Holiday Leave
• Great Medical/Dental/Vision Insurance
• Life and AD&D Insurance
• Opportunities for growth and advancement
• And so much more!

A Part of the BIG Picture

BELLAMI is a proud brand of Beauty Industry Group, a beauty company that owns a portfolio of beauty brands based in North America, Australia, and parts of Europe and Latin America.

Beauty Industry Group is a leading consumer beauty products company with an exciting and growing portfolio of beauty brands. The BIG portfolio consists of several recognized, highly reputable hair extension brands that span a variety of distribution channels. Across its brands, BIG is the largest hair extension business in the U.S. and one of the largest globally, with a focus on the professional extensions segment. With more than 500 team members, BIG is a unique, empowering place to work for motivated professionals who hunger to see the impact their work is making. The management team is young and entrepreneurial and has fostered a powerful culture that celebrates excellence, transparency, diversity, and integrity.

BIG's company headquarters are located in Salt Lake City, Utah, with additional offices in California, New Jersey, Arizona, Australia, Germany, Canada, and the UK.