Billing Consultant

Billing Consultant - Remote

At Paycor, ambition meets opportunity

Paycor's HR software is purpose-built for leaders and modernizes people management. We help our customers build winning teams and great places to work. Paycor’s culture is the key driver of our success. Every day, our associates find new ways to add value and progress toward audacious goals. We celebrate wins and share the wealth with a high performance-centric culture that empowers talented people to try new roles, innovate and experiment, and follow their passions.

How you'll add value

The Billing Consultant is responsible for the operational execution of the billing process with a focus on invoice accuracy. Responsibilities include: billing set up for all new deals sold, additional payrolls and additional services sold. The Consultant is responsible for timely responses to billing questions and resolution of billing system errors. The Billing Consultant ensures cash receipts are applied accurately ensuring client balances are properly stated. In addition, this position performs user acceptance testing prior to all billing system releases. The Billing Consultant has primary contact with internal Client Service representatives, Sales Representatives and on occasion with clients.

Duties and Cor Responsibilities

• Serves as the internal billing system expert by researching and responding to client service requests for information and client inquiries.
• Identifies and resolves billing system issues and errors within a timely manner.
• Reviews set up of all clients in the billing system to ensure accuracy of invoices and correct billing for services performed.
• Reviews and audits customer subscription configuration to troubleshoot issues in supported Paycor Billing Systems
• Reviews and audits historical pricing, customer amendments, credits and adjustments to ensure accuracy.
• Performs individual customer usage audits and uploads to support month-end close process, and able to troubleshoot potential issues with individual customer subscription usage
• Reviews, monitors and approves billing adjustments; uses sound judgment by appropriately applying and adhering to the company's delegation of authority policy.
• Maintains up-to-date knowledge of Paycor's products, pricing models and billing system configuration. *
• Performs user acceptance testing prior to system releases by testing new functionality, changes to existing program logic and regression testing.
• Supports the annual audit process by providing data samples and other billing information as needed.
• Performs assigned month-end responsibilities that focus on accurate revenue recognition.
• Assists with the semi-annual price increase process.
  
  

Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required.

• Bachelor's degree in Finance or Accounting strongly preferred
• Experience in a system support role including one or more of client service, problem solving, invoicing or billing responsibilities
• Intermediate or advanced Excel user
• Understanding of a billing processes
• Excellent analytical, interpersonal & communication skills
• Demonstrated accountability for a high degree of accuracy
• General understanding of system configuration and data base structure
• Knowledge of Paycor products and pricing strongly preferred
  
  

Paycor Total Rewards

We are proud to provide best-in-class benefits delivering a personal and professional experience that meets you where it matters most - the well-being of you and your loved ones.

Highlights Include

• A flexible virtual-first work philosophy
• An initial equity award in Restricted Stock Units (RSUs) for all new Associates and on-going award opportunities to participate in the value created through Paycor's growth
• 401(k) with $.65 match for every dollar contributed up to 6% of eligible pay
• Generous paid time off in addition to 10 paid holidays (including YOUR Holiday to celebrate a day or holiday you hold special)
• Three medical plan options – including a $0 cost option and travel & lodging support to ensure access to medical care
• Paid leave for birth parents, non-birth parents, elder caregivers, and military support
• Sabbatical opportunities for tenured Associates
• Employee Stock Purchase Plan, which enables you to buy PYCR stock at a 15% discount
• Inclusive and accessible Employee Assistance Program (EAP) to help with everyday challenges
  
  

We also offer competitive compensation determined by each individual's relevant experience, skills, and education. In addition to base pay, $48,600 - $77,784 Paycor Associates are eligible for either a performance-based annual bonus or commission, depending on the position. If your desired salary falls outside of these rates, we hope you'll still apply as there may be other positions that better align.

For more information about our total rewards, please visit www.mypaycorbenefits.com.

If you need assistance or an accommodation during the interview process due to a disability, please email us at interviewaccommodations@paycor.com . This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.